Last updated: May 2026
Osiya Foundation is committed to protecting the personal information of our volunteers, donors, partners, and website visitors. This policy explains what information we collect and how we use it.
We collect personal information that you voluntarily provide when you submit a volunteer application (name, email, phone, area of interest), send us a message through our contact form (name, email, subject, message), or interact with our website. We do not collect payment information directly — any donations made via bank transfer or M-Pesa are processed through those respective platforms under their own privacy policies.
We use the information you provide solely to: respond to your enquiries, process and follow up on volunteer applications, send programme updates or newsletters if you have opted in, and improve the services and information on our website. We do not sell, rent, or trade your personal information to any third party.
Your information is stored securely in our database, hosted on password-protected servers. We implement appropriate technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction. Access to personal data is restricted to authorised staff only.
Our website uses session cookies solely to maintain the security of form submissions (CSRF protection). We do not use tracking cookies, advertising cookies, or any third-party analytics tools that collect personally identifiable information. You can disable cookies in your browser settings, though this may affect the functionality of forms on the site.
Our website may contain links to external websites such as partner organisations, social media platforms, or payment services. We are not responsible for the privacy practices of those sites and encourage you to read their respective privacy policies.
You have the right to: access the personal information we hold about you, request correction of inaccurate information, request deletion of your personal data (subject to any legal obligations), and withdraw consent for communications at any time. To exercise any of these rights, please contact us using the details below.
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us immediately and we will take steps to remove it.
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:
Busia County